We want you to be 100% satisfied with every purchase from Platinum Deals MD. If for any reason you’re not completely happy with your order, we offer a straightforward, hassle-free returns policy.
Our Returns Promise:
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30-Day Money-Back Guarantee – If you change your mind, you can return your item within 30 days of delivery for a full refund.
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Simple Process – Initiate a return easily through your eBay account; just follow the steps provided.
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Condition of Items – Please return items in their original condition and packaging wherever possible.
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Return Shipping – If the item is faulty, damaged, or not as described, we will cover the cost of return postage. For unwanted items, the buyer is responsible for return shipping costs.
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Fast Refunds/Exchanges – Once your return is received and inspected, we will process your refund or replacement promptly.
Your satisfaction is our priority. If you have any concerns with your order, please contact us via eBay messages before opening a return case, and our team will do everything we can to resolve the issue quickly.